Privacy and Data Policy

The Lower Bloomfield Residents Association (LB-RA) is a volunteer-run community association covering Lower Bloomfield Road, Bath and its surrounding area. We are the data controller for the personal information we hold about our members and contacts.

Our website is lb-ra.org. You can contact us at admin@lb-ra.org.

We may hold the following types of personal information:

• Name and address - to maintain our membership list and confirm residency
• Email address - to send newsletters, updates, and event information
• Correspondence - emails or messages you have sent to the association
• Participation records - notes of attendance at events or meetings where relevant to association activities

We collect this information directly from you when you join as a member, contact us, or attend an event.

We do not collect sensitive personal data, such as health information, ethnicity, or political views, and we do not use cookies or tracking tools on our website beyond standard analytics.

We process your personal information on the basis of legitimate interests, specifically the legitimate interest of running an active residents association that keeps members informed, organises community activities, and represents residents' views.

Where we send you newsletters or promotional updates by email, we rely on your consent, which you can withdraw at any time.

We use your information to:

• Maintain an accurate membership list
• Send you updates, newsletters, and event information
• Respond to correspondence and enquiries
• Organise community activities and meetings
• Represent collective resident interests to BANES Council and other bodies

We share your personal information only as necessary to run the association:

• Brevo - our email platform, used to send newsletters and updates. Brevo acts as a data processor and holds your name and email address for this purpose
• Meta (Facebook) - if you engage with our Facebook page, Meta's own terms and privacy policy apply to that interaction

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not share your data with BANES Council or any other public body without your knowledge.

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Correct any information that is inaccurate or incomplete
• Erase your information, the right to be forgotten, subject to any legal obligation to retain records
• Restrict how we process your information in certain circumstances
• Object to processing based on legitimate interests
• Withdraw consent for email communications at any time by clicking unsubscribe or contacting us directly

To exercise any of these rights, contact us at admin@lb-ra.org. We will respond within one month.

We take reasonable steps to keep your information secure. Our email platform (Brevo) uses industry-standard security. We do not store membership lists in publicly accessible locations. Committee members are asked to handle member data with care and to keep it only on secure personal devices.

We may update this policy from time to time. When we do, we will publish the updated version on our website and note the date it was last changed. Significant changes will be communicated to members directly.

If you have any questions about how we handle your personal information, please contact us at admin@lb-ra.org.

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.